Most web visitors leave if they cannot quickly find information. Kiwi AI Labs’ AI chatbots act as smart guides that instantly answer questions, direct visitors to the right pages, and reduce missed enquiries. The bots collect names, emails, phone numbers, and enquiry details to qualify leads, enabling your business to respond promptly and more effectively. Because the assistant works day and night, customers get immediate support, improving satisfaction and boosting conversion rates.

Kiwi AI Labs can integrate the chatbot directly into your current site as a chat widget. The setup is straightforward—your team can install the provided script or plugin themselves, or Kiwi AI Labs can handle the installation free of charge with your permission and the required access. Once installed, the bot appears as a chat widget, ready to engage visitors and provide support.

Key benefits include: Instant answers and 24/7 availability: The chatbot responds immediately to customer questions, even outside business hours. Guided navigation: It sends users to the correct service pages, contact forms, or landing pages, reducing confusion. Lead capture: The bot collects contact details and enquiry information, ensuring follow‑up opportunities. Reduced missed enquiries: By handling common questions automatically, the chatbot ensures potential leads aren’t lost. Improved customer experience: Customers receive immediate, accurate responses, giving your business a competitive advantage.

Yes. The chatbots can be configured to operate in multiple languages, enabling you to provide localized customer service and capture international audiences. During the setup process, Kiwi AI Labs will work with you to define the language(s) your chatbot should support.

Yes. Kiwi AI Labs’ advanced plans include integrations with popular CRM systems and marketing automation platforms. In the Professional and Custom AI plans, chatbots can push lead data to tools such as HubSpot, Salesforce, Mailchimp, Google Sheets, or other systems. This allows your marketing and sales teams to act on leads generated through the chatbot efficiently

The chatbot can learn from your website text, PDFs, and other documents. In the Business and higher plans, Kiwi AI Labs trains the AI on your approved resources, enabling it to answer questions with context‑specific information

1. Tone and brand voice: In the Business plan and above, the chatbot’s tone is customized to reflect your brand.
2. Role‑based chatbots: You can set up different bot personas for various departments or functions.
3. Conversation flows: Advanced plans support custom workflows, appointment booking and tailored conversation paths.
4. Industry‑specific workflows: The Custom AI plan allows you to build multi‑department bots, internal knowledge assistants and bespoke workflows for complex operations Available to all plans

Implementation depends on your chosen plan and content readiness. Starter and Business plans can often be deployed within a few days once access and training materials are provided. Professional and Custom AI setups may take longer due to integration requirements, knowledge‑base preparation, and custom flows. Kiwi AI Labs will outline the timeline during the consultation and keep you informed throughout the process.

The AI engine behind the chatbot continuously learns from the approved knowledge base you provide. Kiwi AI Labs offers ongoing optimisation and monthly improvements (in Business and higher plans) to fine‑tune responses and add new information. As your business grows or offers new services, the knowledge base can be updated to keep the bot current.

Kiwi AI Labs follows best practices for data privacy and security. Visitor conversations and captured leads are encrypted and stored securely. If you choose to integrate the chatbot with your CRM or marketing platform, only authorised data is transmitted. Kiwi AI Labs does not share your data with third parties without your consent.

Yes. A website AI chatbot benefits a wide range of industries—e‑commerce, professional services, healthcare, education, real estate, and more—by improving customer support and lead conversion. Kiwi AI Labs tailors each chatbot to your industry’s vocabulary, workflows and regulations, ensuring that responses are relevant and compliant.

All plans include initial setup and testing support. The Business plan includes monthly improvements, while Professional and Custom plans offer priority support and continued optimisation. Kiwi AI Labs monitors chatbot performance and makes updates to ensure high‑quality interactions.

You can request a free 30‑minute consultation with Kiwi AI Labs to discuss your business needs and explore how an AI chatbot can improve your website. The team will review your objectives, recommend a suitable plan, and guide you through the next steps.

Yes of course. We appreciate 100% customer satisfaction.